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INTERNATIONAL ORDERS
 IMPORTANT
NOTICE for our esteemed customers who are ordering from outside
the USA or shipping outside the USA:
1. All customers who are paying from outside the United States and/or who are
mailing orders outside the United States must pay with verified PayPal or
international (or U.S.) money order.
Unfortunately, due to massive international fraud, we can no longer accept credit
card payments for customers purchasing from outside the United States or delivering
outside the United States.
2. Please be aware
that all items we sell are shipped from the United States of America to your
destination. This means that if the destination for your order is outside
the United States, as far as YOUR government is concerned, you are IMPORTING
goods from a foreign country, and those goods may be subject to your
country's tariffs,
taxes, impound fees, Customs and Excise, and other unfortunate charges.
These charges are imposed by YOUR government (not by the USA and not by
Mandarava), and are not included with the product price or
shipping/handling charges that Mandarava charges. In addition, many
countries have restrictions on what items may be imported.
3. As a United States company, Mandarava
does not and cannot include those charges in its shipping fees (this would be
illegal). Also, since every country's laws are different and frequently
changing, we cannot calculate those additional charges for you.
We
must, therefore, advise you that you are entirely responsible for any additional charges
that your government may impose on your package. In some cases,
customers have received many packages from us without problem--then suddenly, a package
will be impounded by their country's Postal Office or Customs Office, resulting in very
large additional charges.
PLEASE APPRISE YOURSELF OF YOUR COUNTRY'S LAWS REGARDING THE IMPORT OF PACKAGES.
Unfortunately, we cannot refund orders that are impounded or
confiscated by your country's customs department.
4. Also, please be aware that we ship from California, USA, and your package
may take some time to reach you. You can always contact via email to inquire
as to the status of your order at

Many thanks from the artists and designers of
Mandarava |
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